HelmetHub Refund and Return Policy
At HelmetHub, we prioritize customer satisfaction and quality assurance. Our refund and return policy ensures you receive the best products and service.
Return Window:
You have 5 business days from delivery to initiate a return.
Return Conditions:
1. Items must be in original condition, with all tags, packaging, and accessories intact.
2. Helmets must not have been worn, altered, or damaged.
Types of Returns:
1. Quality Issues: If the helmet is defective or damaged due to our negligence, we will replace it free of charge.
2. Fit Issues: If the helmet doesn’t fit, we’ll gladly exchange it for a different size or style. Please note that no refund will be issued in this case, regardless of price differences.
3. Customer Discretion: If you change your mind or want to return the helmet for any other reason, please contact us within the return window.
Refund Policy:
1. Refunds will only be issued for quality issues or our negligence.
2. Refunds will be processed within 10 business days of receiving the returned item.
3. Original shipping costs will not be refunded.
Replacement Policy:
If the helmet is damaged or defective due